LEGAL NOTES
Last update: [date of publication]
1. SITE OWNER
This website is managed by:
AMERION GROUP LLC
30 N Gould St #36862
Sheridan, WY 82801
United States
E-mail:
sirius.amerion@gmail.com
The ZEROTRACCE site and trademark are used for the online sale of the products presented on the site.
2. INFORMATION ON THE SITE
ZEROTRACCE is committed to keeping the information published on the site as updated, clear, and accurate as possible.
Descriptions, images, features, availability, prices, and other commercial information may be updated, modified, or corrected when necessary.
The information published on the site must be considered in conjunction with the specific documentation provided with the purchased product.
3. PRODUCT FEATURES
The product features are those indicated in the respective product sheets and applicable documentation.
The images on the site are for illustrative purposes, unless otherwise indicated.
Non-substantial differences may exist between the published images and the product actually received, particularly regarding shades, packaging, graphic elements, or aesthetic details that do not alter the product's functionality.
4. TECHNICAL INFORMATION
ZEROTRACCE exclusively publishes technical features that are available and applicable to the product in question.
Technical parameters not expressly indicated in the relevant product sheet should not be considered guaranteed.
In particular, performance related to the following should not be automatically inferred:
- flow rate;
- pressure;
- filtration percentages;
- filter life;
- water composition;
- limescale reduction or elimination;
- materials;
- certifications;
- specific compliance;
- compatibility with particular systems;
when such features are not expressly indicated and documented for the product in question.
5. FUNCTION OF FILTERING PRODUCTS
ZEROTRACCE filtering products are intended for water filtration according to the specific characteristics of the purchased model.
The filtration function should not be interpreted as a water softening function.
A filtering system does not replace a water softener and should not be considered a device intended to eliminate water hardness.
ZEROTRACCE may describe its products as tools that filter water and help limit certain residues and traces on surfaces, within the limits of the product’s actual characteristics.
6. PRICES
Product prices are those indicated on the site at the time of purchase.
Unless otherwise indicated, displayed prices are in euros.
Any additional costs applicable to the specific transaction, including shipping costs, are indicated during the purchase process before the order is concluded.
Tax treatment and any applicable tax or customs duties are applied according to the regime effectively applicable to the specific transaction.
7. PROMOTIONS AND DISCOUNTS
Promotions, discounts, and promotional codes are subject to the conditions specifically indicated for each initiative.
Applicable conditions may include, for example:
- validity period;
- products included or excluded;
- minimum order amount;
- number of uses;
- cumulability;
- terms of use;
- possible limitation to new customers.
Full promotion conditions are available in the “PROMOTIONS, DISCOUNTS, AND PROMOTIONAL CODES REGULATIONS”.
8. PRODUCT AVAILABILITY
Availability displayed on the site may be subject to change.
Adding a product to the cart does not in itself constitute a final guarantee of its availability until the order is concluded.
In case of unavailability occurring after the conclusion of the order, the customer will be informed and the provisions set out in the General Conditions of Sale will apply.
9. ORDERS
The conclusion of an order is governed by the “TERMS AND CONDITIONS OF SALE”.
The customer receives information regarding the order according to the procedures provided during the purchase process and in the documentation relating to the transaction.
10. SHIPPING AND DELIVERY
Conditions regarding shipping and delivery are described on the “SHIPPING AND DELIVERY” page.
Timelines indicated on the site are estimates, unless a date or deadline is expressly qualified as binding by applicable law or the agreement with the customer.
11. RIGHT OF WITHDRAWAL
The consumer has the right of withdrawal in the cases and under the conditions provided by applicable law.
The methods for exercising the right of withdrawal are indicated on the “RIGHT OF WITHDRAWAL POLICY” page.
12. RETURNS AND REFUNDS
Procedures regarding returns, refunds, any exchanges, and additional commercial conditions are indicated on the “RETURNS AND REFUNDS POLICY” page.
Commercial conditions cannot limit the mandatory rights granted to the consumer by law.
13. LEGAL GUARANTEE
Consumers benefit from the legal guarantee of conformity provided by applicable law.
The legal guarantee is not an optional service that can be purchased separately.
The relevant conditions are indicated on the “LEGAL GUARANTEE OF CONFORMITY” page.
14. PRODUCT SAFETY
Information regarding the identification, traceability, safety, and compliance of products is available on the “LEGAL PRODUCT INFORMATION” page.
The specific instructions and warnings provided with the product must be respected.
15. INTELLECTUAL PROPERTY
All elements on the site, unless otherwise indicated, may be protected by applicable intellectual property law.
These include, for example:
- brand name and identity;
- logos;
- texts;
- photographs;
- images;
- graphics;
- visual elements;
- descriptions;
- structure and organization of content;
- graphic elements of the site.
These elements may not be copied, reproduced, distributed, modified, or used for commercial purposes without the prior authorization of the holder of the relevant rights, except as permitted by law.
16. ZEROTRACCE TRADEMARK
ZEROTRACCE is used as a trademark for the business and products presented on the site.
The use of the ZEROTRACCE name, logo, or distinctive elements by third parties without authorization is not permitted within the limits provided by applicable law.
17. REVIEWS
Reviews published on the site are governed by the “CUSTOMER REVIEW POLICY”.
ZEROTRACCE does not consider a positive review as a condition for obtaining a commercial benefit, refund, or preferential treatment.
Reviews must represent a genuine customer experience and must not contain illegal, offensive, or misleading content.
18. LINKS TO EXTERNAL SITES
The site may contain links to websites or services managed by third parties.
ZEROTRACCE does not necessarily control the content, conditions, policies, or practices adopted by such parties.
Access to an external site is carried out at the user's own risk and according to the conditions applicable to the service in question.
19. SITE SECURITY
ZEROTRACCE takes reasonable measures to keep the site operational and to protect the systems and information processed through it.
However, no computer system or online service can be considered completely free from technical risks.
The user must use the site lawfully and must not attempt to compromise, alter, or interrupt its operation.
20. ILLEGAL USE OF THE SITE
It is forbidden to use the site for:
- committing illegal activities;
- attempting to gain unauthorized access to systems;
- introducing malicious code;
- interfering with the operation of the site;
- collecting data from other users without authorization;
- using site information for fraudulent activities;
- bypassing technical or security measures;
- violating the rights of third parties.
21. PERSONAL DATA PROTECTION
The processing of personal data is governed by the “PRIVACY POLICY”.
The use of cookies and similar technologies is governed by the “COOKIE POLICY” and the relevant consent settings.
22. COOKIES AND TRACKING TECHNOLOGIES
The site may use cookies and similar technologies as indicated in the Cookie Policy.
User preferences can be managed through the “MANAGE COOKIE PREFERENCES” tool, when available.
23. NEWSLETTER AND COMMERCIAL COMMUNICATIONS
Commercial communications sent via email are governed by the “NEWSLETTER & EMAIL MARKETING POLICY”.
Subscription to the newsletter and the use of data for marketing purposes are carried out according to the conditions and consents required by applicable law.
24. CHANGES TO THE SITE
ZEROTRACCE may modify, update, temporarily suspend, or remove elements of the site when necessary, in compliance with user rights and applicable legal obligations.
Changes to contractual conditions are governed by the procedures provided in the General Conditions of Sale.
25. MATERIAL ERRORS
In the event of an obvious material error relating to a price, description, availability, or other commercial information, ZEROTRACCE reserves the right to correct the error in compliance with applicable law.
Should the error affect an already concluded order, the provisions set out in the General Conditions of Sale and applicable law will apply.
26. LIMITS OF GENERAL INFORMATION
The information published on the site is of a general and commercial nature and does not constitute, unless expressly indicated, personalized professional advice.
Information regarding products must be used in accordance with their intended use and specific documentation.
27. ABSENCE OF UNDOCUMENTED PROMISES
ZEROTRACCE does not guarantee results or performance that are not expressly documented for the product in question.
In particular, no properties related to health, personal well-being, skin, or hair that are not specifically provided for and documented by applicable law and technical documentation should be attributed to the products.
28. LIABILITY
Nothing on this page excludes or limits liability that cannot be excluded or limited under applicable law.
The mandatory rights of consumers remain fully applicable.
29. APPLICABLE LAW AND CONSUMER RIGHTS
Relationships with consumers are governed by the mandatory provisions applicable to the specific transaction.
No provision of these Legal Notes should be interpreted as a waiver of the mandatory rights granted to the consumer by applicable law.
30. CONTACTS
For any requests regarding the site, products, or these Legal Notes:
ZEROTRACCE
AMERION GROUP LLC
E-mail:
sirius.amerion@gmail.com
Customer service:
Italian and French
Indicative response time:
24–48 working hours.
31. LINKED LEGAL DOCUMENTS
For a complete consultation of the applicable conditions, the customer can refer to the following pages:
- Terms and Conditions of Sale;
- Right of Withdrawal Policy;
- Returns and Refunds Policy;
- Legal Guarantee of Conformity;
- Shipping and Delivery;
- Legal Product Information;
- Privacy Policy;
- Cookie Policy;
- Manage Cookie Preferences;
- Newsletter & Email Marketing Policy;
- Promotions, Discounts, and Promotional Codes Regulations;
- Customer Review Policy;
- Contacts & Customer Support;
- Order Tracking Policy.
32. UPDATING OF LEGAL NOTES
These Legal Notes may be updated when necessary, particularly in the event of changes to the business, products, regulatory obligations, tools used on the site, or applicable law.
The version published on the site constitutes the version in force on the date indicated at the beginning of this page.