ABOUT US
ZEROTRACCE is a brand dedicated to solutions for daily water management in the home, with a particular focus on filtration for showers and taps.
Our goal is simple: to offer practical, understandable products that are easily integrated into daily use, with clear information about their features and their limitations.
ZEROTRACCE was born from a precise principle: to speak about products for what they are, without undocumented promises.
Our products are designed for home use and include, among others:
- Filter Showerheads;
- Filter Taps;
- Replacement Filters;
- Bathroom Kits;
- Family Kits;
- Complete Home Kits.
OUR IDEA
Limescale isn't visible on the skin. It is visible on the shower enclosure.
From this observation comes the positioning of ZEROTRACCE: to focus on what the product can concretely help manage in the environment and on surfaces, without attributing properties to it that it does not possess.
A filtering system is not a water softener and should not be presented as such.
For this reason, ZEROTRACCE avoids absolute statements about limescale elimination or water softening when such performance is not specifically documented for the product.
OUR APPROACH
We believe that a product should be understandable even before it is purchased.
That is why we strive to provide:
- clear product information;
- available and verifiable technical specifications;
- instructions and safety information;
- transparent usage guidelines;
- clear information on shipping, returns, and warranties;
- customer support in Italian and French.
We also want to avoid marketing ploys such as fake reviews, artificial urgency, fictitious discounts, or undocumented technical claims.
AN IDENTIFIABLE PRODUCT
ZEROTRACCE markets products whose identification and traceability are supported by information regarding the manufacturer, the product, and the economic operators involved in the supply chain.
Information regarding product identification, safety, and compliance is available in the dedicated section of the website.
For any questions regarding a product, our customer service can be contacted before or after purchase.
WHO MARKETS ZEROTRACCE
The ZEROTRACCE brand is marketed by:
AMERION GROUP LLC
30 N Gould St #36862
Sheridan, WY 82801
United States
E-mail:
sirius.amerion@gmail.com
For information regarding the manufacturer and the responsible economic operator in the European Union, where applicable, you can consult the page:
« PRODUCT LEGAL INFORMATION »
A DIRECT RELATIONSHIP
Our principle is simple:
The name is on the product. Not just on the box. You always know who you are buying from.
ZEROTRACCE wants to build a direct relationship with its customers, with accessible information and reachable customer service.
SUPPORT
Customer service is available in Italian and French.
E-mail:
sirius.amerion@gmail.com
Indicative response time:
24–48 business hours.
For questions regarding a product, an order, a delivery, a return, a warranty, or a safety report, our customer service is at your disposal.
ZEROTRACCE
Practical products.
Clear information.
No promises beyond what the product can actually offer.